faqs
WELCOMING ALL BRAID LOVERS !!!
MUST READ BEFORE BOOKING
️Due to the COVID-19 I am applying very strict sanitary measures. Please wear a mask and sanitize or wash hands upon arrival. If you are having symptoms of covid or have been exposed to Covid, please inform me before your appointment❗️AVAILABILITY FOR APPOINTMENTS WILL BE OPEN MONTHLY TO PREVENT SCHEDULING CONFLICTS.
ALL LAST MINUTE BOOKINGS WILL BE CHARGED AN EXTRA FEE.
To maintain the integrity/quality of service, if you have prior engagements scheduled please do not book same day appt. as I take my time to provide you with quality work 💚
* Please understand that TIME SLOTS DO RUN OVER (due to length, thickness/texture of hair, and head shape), PLEASE BOOK WITH A CLEAR SCHEDULE as I don’t offer rushed services. Appts are subjected to change at any time however your appointment cannot be changed 24 hours before your appointment date. I WILL NOT BE RESPONSIBLE FOR ANY REFUND.
I only service girls 4years old and up for hair services!!
No extra people are allowed when being serviced. (Kids,friends, etc)
HAIR IS INCLUDED FOR ALL SERVICES. NO EXCEPTIONS
Deposits & Refunds
DEPOSITS ARE NON-REFUNDABLE/ NON-TRANSFERABLE. CANCELLED APPOINTMENTS = NON REFUNDABLE DEPOSIT
Remaining balance can be paid in cash, Eft or Apple Pay.
How long should my hair be?
5 inches of hair all around MINIMUM , Hair must be stretched out to its full length and if your hair is shorter 5 inches an additional 100 will be charged .. if less than 5 inches long and cannot gripped , your appointment is canceled upon arrival and the deposit is non refundable.
I will not braid on freshly relaxed hair .Must wait at least 1/2 days.
HAIR PREP PRIOR TO APPOINTMENT TIME
Hair must be shampooed, completely blow dried out straight, and free of oils prior to arrival.
If not we do offer those services at the salon.
Book cancellation / time delay
Once you book a service you cannot change it!!
If you have any questions AFTER reading this information, please feel free to call 0714419985 or email dolamo hair at gmail.com.
We will give you a call before the day of your appointment to confirm your arrival. IF FOR YOUR 30 MIN LATE FOR YOUR APPOINTMENT YOU WILL CHARGED 100 FEE , IF YOU 1 HOUR LATE YOUR APPOINTMENT WILL BE RESCHEDULED.
Meet the team
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Monique - Founder
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Kylie
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Rorisang